Patient Feedback

Patient feedback

 

  • Overall Service excellent. Always get through and get an appointment. Staff always listen. variety of clinics superb including the COVID vaccine service
  • I saw the nurse, Happy with consultation, covered everything needed
  • Really polite, helpful and easy to understand. Overall a good experience
  •  I got through on the phone ok. Reception polite. Advanced practitioner explained everything in a good way.
  • Positive experience and felt listened to. My appointment was brought forward from the 10th June which I was pleased with.
  • Nurse very good with my baby, made me feel very comfortable with treatment.
  • Superb nurse appointment. Straight forward and clear. All staff pleasant and no issue with parking. 
  • Dr Sharpe exceeded expectations, warm, engaging, explained things clearly. Improvement in the practice in the last 12 months, I have been here for 30 years!
  • Good experience with GP and Nurse. Felt I was listened to and helped. Managed to get through quickly on the phone. Prescription line is very useful
  • Good experience. Listened to and understood. Reception staff always pleasant
  • Got through ok in the morning and got an appointment. Excellent experience.
  • Helpful and understanding staff. Got through quickly on the phone. The receptionist was nice and helpful.
  • Phone access, not a problem. Attended to see GP for medication. medication issued .
  • I was called in for my annual review with the practice nurse, reception excellent, Happy with treatment if I encounter any problems they are always resolved. 
  • friendly nice staff in reception. Plants in the surgery are lovely. Got through first time on the phone.
  • quickly got through to the surgery, had appointment with the nurse, listened to me, I did not feel rushed. Overall happy with the visit to the Practice.
  • I had an appointment today with Dr Robins. I want to express how happy I felt at the appointment. I felt that Dr Robins took the time to truly listen and examine me, he sought further guidance regarding my diagnosis. In my experience, there is a lot of negative comments made regarding  GPS in general and although I have never had any issues myself  I do feel it necessary to compliment such a positive experience.
  • contacted the practice at 09.30 for appointment and was allocated 11.03 am the same day. Really impressed, saw female pleasant doctor. She was very friendly and put me at ease immediately. I was very satisfied and reassured by my appointment and left happy.
  • Admin staff, are always helpful and nice. in particular Mikey whom I have noticed has grown in confidence
  • I have been a patient at the surgery for 15 years, and have seen many good doctors. My recent consultatuions with one of the trainee doctors have been fantastic. I am upset to hear that her placement ends in August. I wish she good stay for longer.
  • GP consult today was fantastic and I felt listened to and the GP was very understanding